COMPANY / TRUST & SAFETY

Built to protect creators,
never to silence anyone.

How we keep your identity and data safe, what we will and will not take down, and how we stop people from misusing our service.

lockleaks · safety status● ALL ACTIVE
Identity checkCreator verified before any noticeACTIVE
Human reviewEvery notice checked by a personACTIVE
Stage namesLegal names never sentACTIVE
EncryptionData encrypted in transit and at restACTIVE
Staff accessRole based, every action loggedACTIVE
OUR PROMISES

Six things we always do

01Stage names onlyNotices go out with your stage name and a link to your page. Your legal name stays with us, private.
02A person checks every noticeSoftware finds matches. A person on our team confirms each one before anything is sent.
03We check you own itWe verify that you are the creator, or are allowed to act for them, before the first notice.
04Your data, your choiceDownload everything we hold about you, or ask us to delete it, at any time.
05Not used to train AIYour content and messages are never used to train public AI models.
06Least access for staffOur team only sees what a case needs, and every action is written to an audit log.
WHAT WE TAKE DOWN

Your content, yes.
Other people's speech, no.

Copyright and privacy law protect your work. They are not a tool to remove things you simply do not like.

We take down✓Copies of your photos and videos posted without permission✓Accounts pretending to be you✓Paid content shared for free in groups and channels✓Search results that point to leaks of your content
We do not take down✕Reviews, opinions or criticism of you✕Content you did not create or do not own✕News reporting, parody and fair use✕Original work that belongs to someone else
FAIR TO EVERYONE

If we get it wrong, there is a way back

1Notice sentWe send a notice for content a creator owns.
2Counter-noticeThe person who posted it can say they have the right to.
3We review itWe look at both sides together with the creator.
4Restore or escalateIf they are right, we withdraw. If not, the case goes on.
!Filing false claims on purpose breaks our terms. Accounts that do it are closed, and we may share details with the affected party where the law requires it.
SECURITY

How we keep
your data safe

TRANSPARENCY · LAST 12 MONTHS
640KNotices sent
95%Removed
37Counter-notices
2Accounts closed for misuse
ENCRYPTIONIn transit and at rest
SIGN-INTwo-factor sign-in for every account
EVIDENCEScreenshots stored with a fingerprint, so they cannot be changed
STAFFRole based access, every action in an audit log
PAYMENTSHandled by our payment provider, we never see your card
DISCLOSUREFound a security issue? Tell us and we will fix it fast
CONTACT

Talk to our safety team

Report misuseSomeone used Lock Leaks against you, or a notice was wrong.support@lockleaks.comSubject: Misuse
Security issueYou found a weakness in our site or app.support@lockleaks.comSubject: Security
Legal & DMCACounter-notices and legal requests.DMCA Policy →Read how we handle them